Insurance Claims
Processing
Services
Upscale your business operations by choosing data processing services from Om Data Entry India.
1500+
Projects Completed
10+
Years of Experience
500+
Global Clients
85+
Resource Strength
50+
Countries Served
40%
Cost Reduction
Outsource insurance claim processing services to our experienced staff
Insurance claims processing services are needed for the verification of documentation and the smooth processing of insurance claims with updated guidelines. At Om Data Entry India, we help you stay updated with real-time updates in insurance policies and perform insurance claim processing services for you. We have dedicated staff members to keep an eye on every part of the process, such as the data collection, data entry, data validation, quality assurance checks, etc. This way, we help streamline insurance processing without any chances of errors and with high accuracy. Based out of India, our company has served 1500+ clients with data management and business administrative tasks for more than a decade.
Claim processing services consist of various parts, such as claims reporting, investigation, evaluation, settlement, and closure. During the whole process, we maintain high confidentiality with our clients’ data, ensuring no data leaks. We cover various kinds of insurance, such as health insurance, vehicle insurance, endowment plans, and many others. We use reliable sources for validation and data collection during our outsourcing claims processing services.
Our comprehensive services for insurance claims processing
We have served several industries, such as healthcare, transport, manufacturing, retail, e-commerce, real estate, education, legal, and many others. To keep up with each industry demand, we provide the following services in insurance claim processing:
Claim registration
We perform insurance claim data collection services to register claims as reported by policyholders, documenting all pertinent information required to begin work on the claim
Claim validation
Our team members scrutinize the policy coverage, verify details of the incident, and decide if the claim can be honored under the terms of the policy using a data validation service
Documentation and evidence collection
We collect, review, and file documents using insurance claim data entry services for data required for the claim, such as receipts, statements, photos, medical records, or police reports
Payment processing (disbursement)
Process the payment to the claimant or the service provider once the claim has been settled to ensure timely financial compensation
Denial management and appeals
We handle rejected claims and denied claims for the correction of errors or missing information and coordinate appeals should the policyholders decide to contest the decision
Analytics and reporting
In this service, we provide insurers with analytics about claims trends, cycle times, frequent issues, and operational improvements
Advantages of outsourcing insurance claims processing to our team
In-house members of your company may perform insurance claim services. However, staying updated with guidelines, performing data validation, maintaining data format, and keeping up with the speed of bulk data volumes may be challenging for them. That is where insurance claim outsourcing provides benefits such as:
Efficiency and processing
We help to reduce claims processing time substantially, as we automate the process and the length of time taken to do repetitive work, a process that is far quicker than regular manual methods
Improved accuracy
We aim to process claims consistently and in an error-free manner based on preset rules and workflows; this reduces the risk of errors in case of in-house insurance claims processing
Cost savings
Insurance claim services, when outsourced, lower the operational costs with minimal manual intervention required, which helps in saving up to 40% of the company's working costs
Enhanced customer experience
Faster resolution of claims, transparent communication, and the ability to self-help are all advantages customers can enjoy, thereby increasing customer satisfaction and retention
Detection of fraud
Through the use of advanced analytics and claim processing services, we try to catch suspicious trends and lower the threat of fraud concerning claims
Optimized use of resources
We take advantage of industry-best tools for automated and manual insurance claim processing, which helps us perform optimally in bulk volumes of data
Other services for data management offered at Om Data Entry India
- Invoice Processing Services: With invoice processing services, digitize, validate, and organize invoice data and payments so finance can smoothly and timely handle them error-free.
- Form-Processing Services: Convert big volumes of handwritten forms and digitized forms into intelligible datasets for accessibility and better business decision-making using our form processing services.
- Medical Data Entry: Patient records, clinical reports, and billing information should be entered into a healthcare system so that compliance is improved and healthcare delivery is enhanced with medical data entry services.
- Survey Processing Services: Capture, analyze, and organize survey responses into actionable insights using survey processing services that facilitate market research, customer feedback, and business strategy planning.
Our trusted work process for claim processing services
Consistency in each project of insurance processing services leads to high-quality services for each of our clients. At Om Data Entry India, insurance claim processing services are performed in the following manner:
1
Meeting with client
We connect with our client for a discussion on project volume, project data fluctuations, scope of work, and their requirements
2
Data transfer
The client’s data is then transferred into our data management systems, where sorting, classification, and processing are done efficiently
3
Claim verification
The retrieved data from the client is taken by the verification team, and checks are done regarding documents, claim conditions, coverage parameters, etc
4
Policy review
We also perform verification of the insurance policy to get an idea of what parameters are applicable in the claim initiated by the policyholder
5
Final judgement
Lastly, upon reviewing all the terms and conditions, we pass the judgement of the best possible way to settle the insurance claim
6
Payment processing
We provide details to the finance team of the client for generating payment processing channels for the claimant. If denied, the claimant is informed, and appeal options are provided
Outsourcing insurance claims processing services to Om Data Entry India
Our insurance claims processing services are available for several countries, including the U.S.A., the U.K., Europe, Canada, Australia, etc. Out of many claim processing companies, we differ in many ways as we try to provide customer-centric solutions. We make sure to automate claims processing for our clients according to company size, project volumes, data frequency, and so on. As we cut costs that otherwise get used in resources and infrastructure for insurance claims processing services, affordability factors come along with our services. Our multiple quality check parameters, risk management systems, policy updates, experienced staff members, and industry best practices make us one of the top companies in this industry.
Our dedication to excellence, demonstrated by our numerous quality check parameters, strong risk management systems, frequent policy updates, skilled personnel, and adherence to industry best practices, is what distinguishes us in the field. Our constant service quality and excellent working standards are demonstrated by our ISO 9001:2015 accreditation. We are among the leading providers of insurance claim processing and associated support services due to our cost, adaptability, and dependability. Contact us today and get a free trial of our insurance claims processing services.
Insurance claim processing services FAQs
1.
Which documents do we need to provide to you for insurance claims processing services?
Ans: The documents may vary according to the type of insurance; the common documents include identity proofs, address proofs, insurance claim forms, policy details, bank details, etc.
2.
What is the usual time duration for completing insurance claim processing?
Ans: Regular claims can be easily processed within a duration of 10–15 days, but in the case of rejected claims or disputes, total verification & processing can take up to 45 days.
3.
On what parameters can insurance claims be rejected during claim processing service?
Ans: The rejections for claims can occur in case of fraud, out-of-policy demands, exclusion, non-disclosure, and other parameters during insurance claim processing.
4.
Can we get real-time updates during the claim processing service to know the processing status?
Ans: Yes, you can track updates of insurance claim processing using online claim IDs or directly through our customer support at any stage of the work process.
5.
What are the modes of payment for insurance claims?
Ans: The claim payouts are usually made via bank transfer or by check if online transfer isn’t possible.
Insurance claims processing services case study
